We take time to understand your organisation and deliver HR solutions that protect your people and align with your goals.
Investigations
Receipt of Complaint or Allegations
An employee submits a formal complaint, or an incident of misconduct is reported.
Preliminary Assessment
Determine if the complaint warrants a formal investigation or can be resolved informally.
Establish Terms of Reference
Define the scope, objectives, and procedures of the investigation, ensuring clarity for all parties involved.
Appointment of Investigator
Select an impartial and trained individual, either internal or external, to conduct the investigation.
Notification to Parties Involved
Inform the complainant and the respondent about the investigation details, including their rights and responsibilities.
Collection of Evidence
Document Review
Examine relevant records, emails, and documents. Witness Interviews: Conduct interviews with involved parties, ensuring confidentiality and impartiality.
Analysis of Findings
Assess the collected evidence to determine the facts and identify any policy violations.
Report Preparation
Compile a comprehensive report detailing the investigation process, findings, and recommendations.
Decision-Making
Management reviews the report to decide on appropriate actions, such as disciplinary measures or policy changes.
Communication of Outcome
Notify the complainant and respondent of the investigation results and any subsequent actions.
Implementation of Actions
Enforce the decided measures and monitor their effectiveness.
Documentation and Record-Keeping
Maintain detailed records of the investigation for future reference and legal compliance.
We offer expert HR support, employment law advice, and independent workplace investigations. With offices in Limerick, Shannon and Galway we combine nationwide expertise with a personal and local approach.
What we offer
HR Support
HR audits and health checks
Policy and document review
Employee onboarding
Contracts and handbooks
Ongoing HR queries and updates
Employment Law
Disciplinary and grievance handling
WRC representation
Redundancy advice
TUPE and employment transitions
Compliance and best practice guidance
Workplace Investigations
Independent and impartial
Complaint and allegation management
Witness interviews and evidence review
Comprehensive reporting and outcomes
Legal record-keeping